This Shipping Policy applies to orders placed through abibridals.com. All online orders are processed and shipped from within the United States.

Shipping Coverage

We currently ship within the United States only. We do not currently offer international shipping.

Some orders may not be eligible for delivery to PO Boxes, APO/FPO addresses, or restricted delivery areas. If we are unable to ship to the address provided, we will contact you using the information provided with your order.

Order Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.

Our processing days are Monday–Saturday, excluding U.S. federal holidays. Processing time is separate from shipping transit time.

If an issue affects the processing of your order, we will contact you using the details provided at checkout.

Order Cutoff Time

Our daily order cutoff time is 5:00 PM Eastern Time (ET).

Orders placed before the cutoff on a processing day enter the processing schedule that day. Orders placed at or after the cutoff, on Sundays, or on U.S. federal holidays enter the processing schedule on the next processing day.

The cutoff time does not guarantee same-day shipment.

Estimated Delivery Time

Standard shipping typically takes 7–17 business days after processing. Including processing, the estimated time from order placement to delivery is 8–20 business days.

We use USPS, UPS, or FedEx, depending on the shipment and destination. Carrier transit schedules may differ from our order-processing schedule.

Delivery timeframes are estimates and are not guaranteed delivery dates. Carrier disruptions, weather, holidays, and other circumstances may affect delivery.

Shipping Fees

We charge a flat shipping rate of $4.99 per order for deliveries within our U.S. shipping coverage.

Shipping charges are displayed at checkout before you place your order.

Custom & Personalized Orders

If an item is offered with custom or personalized options, any additional production or processing time will be stated on the product page before purchase.

An additional timeframe applies only when it is expressly disclosed for the item ordered. Otherwise, the standard processing and delivery estimates in this policy apply.

Order Tracking

Once your order has shipped, we will send a shipping confirmation email with tracking information.

Tracking updates may not appear immediately after a shipping label is created. You can use the tracking number to follow your shipment through the carrier’s website.

If you cannot locate your shipping confirmation or need help with tracking, please contact us with your order number.

Incorrect or Incomplete Shipping Addresses

Please review your shipping address carefully before placing an order.

If you notice an error, contact us as soon as possible. We will try to update the address before shipment, but changes cannot be guaranteed once processing has begun. After shipment, address changes depend on the carrier’s available options.

If an incorrect or incomplete address supplied by the customer results in a returned package, an additional shipping charge may apply to send it again. We will explain the charge and obtain your agreement before arranging reshipment.

If the address error was caused by us, we will correct the issue without additional cost to you.

Delivery Delays

If your shipment has not arrived within the estimated delivery timeframe, please check the tracking information and contact us for assistance.

We will review the shipment and work with the carrier to investigate the delay. A shipment that is delayed is not automatically considered lost.

Lost, Damaged, or Incorrect Shipments

Lost Shipments

If you believe your package is lost, contact us with your order number and tracking details. If tracking shows “Delivered,” please also check the delivery location and ask household members or building staff whether they received the package.

We will investigate with the carrier. Once the shipment is confirmed lost, we will offer your choice of a full refund or a replacement shipment at no additional cost.

Damaged or Incorrect Items

If your order arrives damaged, contains a defective item, or includes an incorrect item due to an error by our store, contact us within 14 business days of delivery.

Please provide your order number and a description of the issue. We may request photographs of the item, packaging, or shipping label to help assess what happened.

For a confirmed issue covered by our Returns & Refunds Policy, you may choose a full refund or a replacement of the correct item at no additional cost. If a return is needed, we will provide instructions and cover the return shipping cost. No restocking fee applies.

A replacement to resolve a damaged, defective, or incorrect item is not an exchange for a different style, size, or color.

Undeliverable or Returned Packages

If a package is marked undeliverable or returned to the sender, we will review the reason with the carrier and contact you about the next steps.

  • Customer-provided address issue: We will confirm the corrected address and disclose any reshipping charge for your approval before sending the package again.

  • Store error: We will resolve the issue without additional cost to you.

  • Carrier issue: We will investigate with the carrier and arrange an appropriate resolution. If the shipment is confirmed lost, you may choose a full refund or a replacement shipment at no additional cost.

Please contact us before arranging a return yourself so we can provide the correct instructions.

Contact Us

Bimtessy Clothings
Email: [email protected]
Phone: (+1) 214-604-1953
Address: 2538 N Belt Line Rd, Irving, TX 75062, United States
Customer Support Hours: Monday–Saturday, 9:00 AM–5:00 PM ET, excluding U.S. federal holidays.